Terms of service

Last updated: September 24, 2026

Welcome to Ruby Wilder. The terms "we," "us," and "our" refer to Ruby Wilder. Ruby Wilder operates this website and checkout, including all related information, content, features, tools, and products, in order to provide you, the customer, with digital products and the purchasing experience that comes with them (the "Services").

The following terms and conditions, together with any policies referenced here (these "Terms of Service" or "Terms"), describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or the Privacy Policy, you should not use or access our Services.

Section 1 — Access and account

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or country of residence.

The free 30-Day No Contact Journal is for adults 18 and over. Its replies are written by Lena, Ruby's AI assistant (AI, not a person), guided by what Ruby wrote, and are not therapy, medical, legal, or crisis advice. If you are in danger or thinking about hurting yourself, call or text 988 (the Suicide & Crisis Lifeline) or 911.

To use the Services, including browsing our site or purchasing any of the products we offer, you may be asked to provide certain information, such as your email address, and your payment details, which you enter at checkout and which go directly to Stripe. You represent and warrant that all information you provide is correct, current, and complete, and that you have all rights necessary to provide it.

The Services do not require you to create an account with us. The "Sign in" option you see at checkout is Link, a service operated by Stripe that lets you save your payment details for faster checkout on future purchases; using Link is governed by Stripe's own terms, not ours.

Section 2 — Our products

We have made every effort to provide an accurate representation of our products in our online store. Please note that a product's cover, layout, or sample pages may appear slightly different on your screen depending on your device and its settings.

We do not warrant that your experience of a product will be identical to how it is depicted on the Services.

All descriptions of our products are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time.

Section 3 — License to use the products

Every product we sell — including our PDFs and audio files — is licensed to you for your personal use only.

You may not copy, share, resell, publish, distribute, or otherwise make any product, or any part of it, available to anyone else. You may not use any product, or any text, audio, or image contained in it, to train an artificial intelligence model or system, or as an input to any commercial product or service.

All content we sell or publish — including text, audio, images, and cover art — is © Ruby Wilder. Purchasing a product grants you the personal-use license described above; it does not transfer ownership of the underlying content to you. If a purchase is refunded, the license granted for that product ends, and you must stop using and delete the files.

Section 4 — Orders

When you place an order, you are making an offer to purchase. We reserve the right to accept or decline your order for any reason, at our discretion. Your order is not accepted until we receive and confirm your payment through Stripe. Please review your order carefully before submitting, as we may be unable to accommodate cancellation requests after an order is accepted, although every purchase remains covered by the refund window described in our Refund Policy.

If we do not accept, or need to cancel, an order, we will attempt to notify you at the email address provided at checkout.

Your purchases are subject to refund solely in accordance with our Refund Policy.

You represent and warrant that your purchases are for your own personal use and not for commercial resale, republication, or distribution.

Section 5 — Prices and billing

Prices, discounts, and promotions are subject to change without notice. The price charged for a product is the price in effect at the time your order is placed. We may offer time-limited promotions — such as a launch price, or an offer that is only available for a set number of minutes after you open a link — and the price shown to you during that window may differ from the price shown at other times or to other visitors. Promotions may change or end without notice.

Unless otherwise stated, prices are shown in U.S. dollars (USD) and do not include any taxes that may apply to your purchase.

At checkout, we may offer additional, optional products alongside the one you are purchasing; these are charged only if you select them.

One-click offer after checkout: right after a purchase, we may show an offer for another product and, if you decline it, one more, each with its price shown before the button. Each is charged only if you click the button that shows its price, as a separate charge to the same payment method. Declining changes nothing about your original order.

You agree to provide current, complete, and accurate payment information for your purchase, and you represent that you are duly authorized to use the payment method you provide.

Section 6 — Delivery of digital products

All of our products are digital files — PDFs and audio — delivered electronically. Nothing is shipped, and no shipping charge applies.

Once your payment is confirmed, your product is made available on the download page shown right after checkout, after any optional one-click offer, and by email: we send one email with a link to that download page to the address you entered at checkout. Download links are made available only once your order shows as paid, and they stay tied to your purchase, so save the email, the page, or the links.

If you closed the download page before downloading, did not receive the email, or a file did not open, contact us using the details in Section 25 with the email address you entered at checkout, and we will resend your download at no charge.

Section 7 — Intellectual property

Our Services, including but not limited to all trademarks, brand names, text, displays, images, graphics, and audio, and the design, selection, and arrangement of them, are owned by Ruby Wilder or its licensors and are protected by applicable copyright, trademark, and other intellectual property laws.

These Terms permit you to use the Services themselves — the website and checkout, as distinct from the products you purchase through them, which are covered by Section 3 above — for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, republish, download, store, or transmit any material from the Services without our prior written consent. Unauthorized use of the Services may violate applicable intellectual property laws.

The Ruby Wilder name and our product names are ours. You must not use them without our prior written permission.

Section 8 — Third-party links

The Services may contain links to websites operated by third parties. We are not responsible for examining or evaluating the content or accuracy of any third-party site, and if you leave the Services to access one, you do so at your own risk.

We are not liable for any harm related to your access to, or your purchase or use of, anything on a third-party website. Please review a third party's own policies and practices before engaging in a transaction with it. Complaints or questions about a third party's products or services should be directed to that third party.

Section 9 — Payment processing by Stripe

Payments on the Services are processed by Stripe ("Stripe"). Your purchase is made directly with Ruby Wilder; Stripe processes the payment on our behalf and is not a party to, and is not responsible for, the sale between you and Ruby Wilder. We never see or store your full card number — the payment details you enter go directly to Stripe, which maintains its own privacy policy at stripe.com/privacy.

If you choose to use Stripe Link to save your payment details for future purchases, that service, and any account it creates, is governed by Stripe's own terms, not by these Terms.

Section 10 — Privacy policy

All personal information we collect through the Services is subject to our Privacy Policy. Personal information related to your payment is also subject to Stripe's own privacy policy, referenced in Section 9 above. By using the Services, you acknowledge that you have read both.

Because Stripe processes your payment, the information you submit at checkout is shared with Stripe in order to complete your purchase and for Stripe's own fraud-prevention purposes.

Section 11 — Feedback

If you submit, email, or otherwise send us any ideas, suggestions, product reviews (including any name, star rating, text, or photo you submit with a review on our product pages), or other feedback ("Feedback"), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, and distribute that Feedback for any purpose, including commercial use. Reviews you post on a product page are published there as you submitted them; you can ask us to remove one at any time through the channels in Section 25. We are under no obligation to keep your Feedback confidential, to compensate you for it, or to respond to it.

You represent that you have all rights necessary to give us your Feedback, and that it does not violate any third party's rights or contain anything unlawful, abusive, or defamatory. You may not use a false email address or otherwise mislead us as to the origin of any Feedback.

Section 12 — Errors, inaccuracies, and omissions

Occasionally there may be information on the Services that contains a typographical error, inaccuracy, or omission relating to a product description, price, promotion, or availability. We reserve the right to correct any such error, and to change or update information or cancel an order if information is found to be inaccurate, at any time and without prior notice — including after you have submitted your order.

Section 13 — Prohibited uses

You may access and use the Services for lawful purposes only. You may not use the Services, directly or indirectly: for any unlawful or malicious purpose; to violate any federal, state, or local law or regulation; to infringe our intellectual property rights or those of others; to harass, abuse, defame, or harm any person; to transmit false or misleading information; to send spam, "junk mail," or other unsolicited promotional material; to impersonate any person or entity; or to engage in any conduct that restricts or inhibits anyone else's use of the Services, or that we determine may harm Ruby Wilder or our users.

You also agree not to upload or transmit viruses or other malicious code, reproduce or exploit any portion of the Services, collect or track other users' personal information, or use a robot or scraper to access the Services without our permission; automated Agents are governed by Section 14. We may suspend, disable, or terminate your access at any time, without notice, if we determine you have violated these Terms.

Section 14 — Agents

If you use, allow, or cause an automated "Agent" — software that takes action on your behalf without your direct, step-by-step supervision — to access or interact with the Services, that Agent must identify itself as an Agent in its requests (for example, in its user-agent string) and must not attempt to conceal that its interactions are automated or to bypass any measure we use to control how Agents access the Services. We may limit, restrict, or block Agent access to the Services at any time and without notice.

Section 15 — Termination

We may terminate this agreement or your access to the Services, in our sole discretion, at any time and without notice, and you will remain liable for any amounts due up to and including the date of termination.

The following sections survive any termination: License to Use the Products, Intellectual Property, Feedback, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver; Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provision that by its nature should survive termination.

Section 16 — Disclaimer of warranties

The information presented on the Services is made available for general information purposes only. We do not warrant the accuracy, completeness, or usefulness of this information, and any reliance you place on it is strictly at your own risk.

EXCEPT AS EXPRESSLY STATED BY RUBY WILDER, THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" FOR YOUR USE, WITHOUT ANY REPRESENTATION, WARRANTY, OR CONDITION OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE, REPRESENT, OR WARRANT THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE. SOME JURISDICTIONS LIMIT OR DO NOT ALLOW THE DISCLAIMER OF IMPLIED OR OTHER WARRANTIES, SO THE ABOVE DISCLAIMER MAY NOT APPLY TO YOU.

Section 17 — Limitation of liability

TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO CASE SHALL RUBY WILDER, OUR PARTNERS, OFFICERS, DIRECTORS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, OR SERVICE PROVIDERS BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING, WITHOUT LIMITATION, LOST PROFITS, LOST REVENUE, LOST SAVINGS, OR LOSS OF DATA, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE, ARISING FROM YOUR USE OF THE SERVICES OR ANY PRODUCT PROCURED USING THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Section 18 — Indemnification

You agree to indemnify, defend, and hold harmless Ruby Wilder and our affiliates, partners, officers, directors, employees, agents, contractors, and service providers from any losses, damages, liabilities, or claims, including reasonable attorneys' fees, payable to a third party, arising out of (1) your breach of these Terms of Service or the documents they incorporate by reference, (2) your violation of any law or the rights of a third party, or (3) your access to and use of the Services.

We will notify you of any indemnifiable claim; we may control its defense and settlement at your expense, but will not settle a claim requiring a non-monetary obligation from you without your consent.

Section 19 — Severability

If any provision of these Terms of Service is found to be unlawful, void, or unenforceable, that provision will nonetheless be enforced to the fullest extent permitted by applicable law, and the unenforceable portion will be deemed severed from these Terms. This determination will not affect the validity and enforceability of any other remaining provision.

Section 20 — Waiver; entire agreement

Our failure to exercise or enforce any right or provision of these Terms of Service will not constitute a waiver of that right or provision.

These Terms of Service, together with any policies posted by us on this site, constitute the entire agreement and understanding between you and us and govern your use of the Services, superseding any prior or contemporaneous agreements, communications, or proposals, whether oral or written, between you and us, including any prior version of these Terms.

Section 21 — Assignment

You may not delegate, transfer, or assign this agreement, or any of your rights or obligations under these Terms, without our prior written consent, and any such attempt will be null and void. We may transfer, assign, or delegate these Terms and our rights and obligations without your consent or notice to you.

Section 22 — Governing law

These Terms of Service and any separate agreement under which we provide you Services shall be governed by and construed in accordance with the laws applied by the federal and state courts in the jurisdiction where Ruby Wilder is headquartered. You and Ruby Wilder consent to venue and personal jurisdiction in those courts.

Section 23 — Headings

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

Section 24 — Changes to these Terms

You can review the most current version of these Terms of Service at any time on this page. We reserve the right, in our sole discretion, to update, change, or replace any part of these Terms of Service by posting the updated version to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the Services following the posting of any changes constitutes your acceptance of those changes.

Section 25 — Contact information

Questions about these Terms of Service should be sent to us using one of the channels below.

• Emailruby.wilder@wilderbrain.com
• Instagram@rubywilder00 (DM)